A human replies.
Write to hello@mindpuzzled.com about anything: a wrong line in your Profile, a charge you don't recognize, a Chapter that missed. You'll get a reply from a person within one business day. There's one of us, so it's the same person every time.
What we won't do
- We won't point you at the terms instead of answering.
- We won't make you call.
- We won't keep charging a card you told us to stop.
Billing note
Charges show as polar.sh on your statement. Polar is our merchant of record; it's how the card is handled, not who you're subscribed to. Refunds are requested from the subscription block on your Profile or the Manage or cancel page; anything else about a charge, write to hello@mindpuzzled.com.